List of Support Services

We are happy to provide support and guidance on all areas of HR. The on-site support provided can be used for any HR purpose, as per our client’s requirements. Below is an example list of areas we can cover during the on-site support.

Recruitment & Selection

  • Review of existing employee structure
  • Review requirement for recruitment
  • Draft job advert
  • Place job advert
  • Determine pay scales and job specification
  • Job application packs
  • Shortlist criteria
  • Liaising with recruitment agencies
  • Interview frameworks
  • Competency questions
  • Reference checking
  • Pre-employment medical
  • Employment contracts
  • Feedback to unsuccessful candidates
  • Induction process support and advice
  • Issue confirmation of employment letter

Organisational Development

  • Workforce planning
  • Succession planning
  • Support and advice for staffing structures
  • Creation of new posts
  • Changes and deletion of current posts
  • Changes to conditions of service
  • Advising and processing of redundancies

Attendance Management

  • Sickness policies
  • Maternity/Paternity, Adoption and Leave of Absence
  • Statutory obligations in relation to absences
  • Written notifications to staff on absences
  • Absence management
  • Advice on sick leave
  • Support for medicals and occupational health
  • Advice on processes for alternative work
  • Adjustments to workplace
  • Managing employee health and fitness
  • Managing flexible working requests
  • Advice on fitness to work statements

Disciplinary & Grievance

  • Support and advice implementing policies
  • Support and advice on suspensions
  • Disciplinary proceedings
  • Advice on suitable methods of resolution
  • Advice on determining appropriate action
  • Assistance in grievance resolutions
  • Support on bullying and harassment policy
  • Advice and support on whistleblowing


  • Developing performance management framework
  • Managing underperforming employees
  • Managing high performing employees
  • Staff training and development
  • Implementing performance related pay

Records and Reporting

  • Processing starters and leavers
  • Issues of notice
  • Provision of company handbook and all relevant reporting documents
  • Advice on record keeping